1. How can I get the price? ---We usually quote within 24 hours after we get your inquiry (Except weekend and holidays).
If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
2. Do you have any MOQ limit for the LED light?
---Low MOQ, 1PCS for sample checking is available.
3. Is it OK to print my logo on LED product?
---Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
4. What is your lead time?
---It depends on the order quantity and the season you place the order. Usually we can ship within 7 days for small quantity, and about 30 days for large quantity.
5. What is the shipping method?
---It could be shipped by sea, by air or by express (EMS, UPS, DHL, TNT, FedEX and ect).
Please confirm with us before placing orders.
6. How to deal with the faulty?
---Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
7. How about payment methods?
---We can accept payment most by Trade Assurance because it is the most quick route. We can also receive T/T payment, West Union, MoneyGram or PayPal for larger quantity order. Based of our quantity offer, you may pay 30% deposit in advance and 70% rest payment before the shipment for large order
8. How Can I order?
---Has items in stock, Click "Start Order" and pay directly!
(Input quantity, choose your country, then you can see total price)
Please do write your Name, Address, Zip code and Phone number for delivery!
9. Why did our Customers choose us?
---Reply < 3 hours.
Delivery time > 99%.
Quality Control > 99%
After-sales Service > 99%
100% QC inspection Before the timely delivery of the goods.